QUESTIONS AND ANSWERS
Clear answers before the first shift.
Price lines, briefing, uniform, contact route and payment — the essentials in one place before the first shift.
FAQ
Clear, transparent pricing. You pay the worker's hourly wage plus a flat hourly service fee. No admin fees, no evening surcharges, no weekend markups, no rush fees. The price you see is the price you pay.
Options depend on the role, headcount, timing and location. Send the specific details so the team can review current capacity and confirm what can realistically be staffed.
We provide hospitality and service staff: waiters, bartenders, baristas, hosts, kitchen staff, chefs, event personnel, brand ambassadors, hotel receptionists, cleaning staff, and warehouse workers. If you need it, we probably have it.
No. We offer on-demand staffing with no long-term commitments. Book staff when you need them, for as long as you need them. We also offer optional framework agreements for recurring clients who want consistent access to top staff.
Contact the team if the match changes. The available next step depends on the role, timing, location, agreement and current capacity.
We require payment upfront before the first shift starts. For clients with a tailored agreement, we can offer net 8-day payment terms. You receive clear, itemised digital invoices and only pay for approved working hours.
MORE FAQ
Logistics, coverage, and the practical.
Capacity depends on the role, headcount, timing and location. Send the specific details so the team can assess a realistic match and confirm availability.
Greater Copenhagen primarily. We also take events in Roskilde, Helsingør, and the Malmö area when needed. Drop us a line if you're outside.
Staff arrive in all-black attire as standard. Any venue-specific uniform, branded clothing, chef whites, protective gear, accessories, or other outfit requirements must be provided by the client, and the client is responsible for outfitting each staff member before the shift.
You provide times, tasks, dress code, meeting point and on-site contact in the brief. Before the shift, we agree the contact and escalation route for that specific booking.
Contact the team immediately if someone drops out. The available options depend on the role, timing, location, agreement and current availability.
Copenhagen Staff ApS is the contracting party. The specific agreement explains insurance, payroll, ATP, AES, A-tax, AM-bidrag and the allocation of responsibility.
Yes. If you click well together, we can convert temp to permanent. We charge a one-time recruitment fee and the person moves to your contract. Email us to set it up.
We send invoices manually after reviewing the request. Payment must be completed before the first shift unless otherwise agreed in writing.
Review the process, price lines and responsibilities before booking.
We do not use customer names or reviews as proof without documented permission. The key buying information is therefore available directly on the service pages.